Refund policy

Thank you for supporting Ascend. Your satisfaction is our priority, and we value your patronage. We commit to providing you with high-quality clothing and an unrivaled shopping experience. However, to ensure clarity and transparency, we have established the following policy concerning returns, refunds, and exchanges:

  1. Final Sales: All sales made through Ascend are final. There will be no returns, refunds, or exchanges permitted. Therefore, we highly encourage you to carefully review your selections, sizes, colors, and quantities before finalizing your purchase.

  2. Product Quality: We take pride in the quality and design of our products. However, we will not entertain any claims of defects or poor quality for returns or refunds, as all sales are final.

  3. Order Accuracy: We entrust customers with the responsibility of ensuring the accuracy of their orders. Ascend will not be liable for errors in order selection, including incorrect sizes, colors, or quantities.

  4. Shipping Errors: Ascend will not accommodate requests for returns, exchanges, or refunds even in the event of a shipment error on our part. Once an order is dispatched from our facility, no changes or remediation can be made.

  5. Order Modifications and Cancellations: Orders cannot be modified or cancelled once they have been placed. Therefore, it's crucial to double-check and confirm your orders before making a payment.

By proceeding with a purchase from Ascend, you acknowledge that you have read, understood, and accepted our return and refund policy. We appreciate your understanding and patronage.

If you have any inquiries before making a purchase, you can send us an email at support@ascended.club. However, please note that this is for pre-purchase questions only, and not for customer support related to orders placed.

Then again, thank you for supporting Ascend.