1. Shipping Timeline: Once your order is placed, we strive to deliver your purchased items within a 1-5 week timeframe. Please note that this is an estimated duration and actual delivery times may vary due to circumstances beyond our control. Factors such as public holidays, customs clearance, logistic issues, and other unforeseen conditions may cause delays.

2. Shipping Delays: While we aim to ensure the timely delivery of all orders, delays are sometimes unavoidable. We appreciate your patience and understanding in such situations. We encourage you to check your tracking number regularly for updates on your shipment.

3. Carrier Responsibility: Once your order has been dispatched from our facility and handed over to the selected carrier, ASCEND is no longer responsible for any loss or damage that may occur during transit. Any issues with the delivery should be addressed directly with your selected carrier.

4. Missing Deliveries: In the event that your delivery is missing, please contact your selected carrier directly as they may have more accurate information on the whereabouts of your order. If your carrier is unable to assist, please reach out to us at support@ascended.club, and we will do our best to support you.

5. International Shipping: Please be aware for international shipments, customs fees, duties or taxes are not included in our pricing or shipping charge. These fees are the customer's responsibility and will be collected by the shipping company, if applicable.

6. Order Tracking: Once your order has been shipped, you will receive an email notification with the tracking number. You can use this number to track your package until it is delivered.

By placing an order at www.ascended.club, you accept these shipping terms and conditions.

For any additional questions about shipping, please contact us at support@ascended.club

Thank you for supporting ASCEND. We appreciate your business.